Privacy Policy
Last updated: 12 April 2024
Registered Name: AfriVenture Experiences (Pty) Ltd
Registered Address: 53 Hobart Road, Bryanston, Johannesburg, South Africa, 2191.
Registration Number: 2017/250890/07
At AfriVenture, we respect all guest’s privacy. When you use our website and services, you are placing your trust in us to ensure the privacy of your personal data and we are committed to protecting it.
This privacy policy forms part of our web usage terms & condition.
This Privacy Policy (“policy”) sets out the basis on which AfriVenture collects, uses, and shares the data that we receive from users of our websites and online applications. By using our website at www.afriventure.org, associated website pages, travel planner tool and any associated online applications you agree to be bound by this policy.
Our travellers are from many different countries and continents. Even so, we endeavour to process all data in accordance with principles of internationally accepted best practice, and compliance regulations.
Please note that by using our website or online tools you are consenting to our collection and use of your information as more fully set out in this policy.
Personal Information Collection and Use
We may collect personal information from users in various ways, including but not limited to, when users visit our site, register details on the site, enquire about a tour, use the travel planner, subscribe to our newsletter, respond to a survey, fill out a form, or engage in other activities, services, features, or resources we make available on our Site, www.afriventure.org.
When you enquire or book with us, we may collect various information to make accurate travel arrangements. These may include (but not limited to): name, email, telephone number, address, age, passport details, travel preferences, payment information and any other information in terms of making your travel seamless. This may also include sensitive information of medical requirements, disabilities, dietaries, and weight (for small flights).
We will not collect any information that does not help serve the purpose of offering guests seamless travel services and information will not be shared with third parties except where needed. An example of information needing to be shared is dietary and allergy requirements to a lodge/accommodation where the guest will be residing.
In order to collect this information, we use a secure website profile and our emails are private and protected.
Information Sharing and Disclosure
We do not sell, trade, or rent users’ personal information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.
We may use third-party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
Data Security
We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site.
Log Data
Like many site operators, we collect information that your browser sends whenever you visit our Site (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages, and other statistics.
International Data Transfers
By using our Site, you consent to the transfer of your information to countries outside of your country of residence, which may have data protection laws that differ from those in your jurisdiction.
Communications
We may use your Personal Information to contact you with newsletters, marketing or promotional materials, and other information that pertains to our services. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe instructions provided in any email we send.
Cookies
Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.
Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
Security
The security of your Personal Information is important to us but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
Changes to This Privacy Policy
This Privacy Policy is effective as of the date stated above and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.
We reserve the right to update or change our Privacy Policy at any time, and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.
Changes to This Privacy Policy
If you have any questions about this Privacy Policy, please contact us at info@afriventure.org
